Queen City Industrial Solutions

Professional packaging solutions for your business

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FAQs

How do I place an order with you?

You can place an order by phone or e-mail. Contact us today.

Can I also purchase from you for private purposes?

We typically sell to businesses. But, depending on the quantities desired, we may be able to accommodate you. Please be aware that we typically only take cash for counter sales, as we don’t take credit cards at this time. Personal checks have to be approved in advance.

Where do you deliver the merchandise?

We predominantly deliver within a 50 mile radius of Paris, Pleasant View, and Hopkinsville but can also deliver to locations outside this radius for an additional charge. If you have your own preferred rate with a freight carrier, you can arrange pick up at our of our locations as well.

Check out our Delivery page for more information on our delivery terms.

What are your return conditions?

If the merchandise does not match what was promised, or was damaged during delivery, we will reimburse you for the damaged goods.

How fast can you deliver?

Our normal policy is to bring materials into stock for our customers, and deliver to them as needed. In stock items typically deliver the same day or the next day. Lead times on new items and run and ship items vary by commodity, but range from 2-4 weeks.

Can you make custom sized boxes?

Yes, we can! Just contact us and one of our team members will contact you to get you the box you need. Depending on the size, a custom box may range in cost between $15 and $50. We try to find a fair and affordable solutions for all situations.

I need a product that you do not list on your site. Can you still provide us with a quote?

If it has anything to do with packaging, there is a good chance that we will have a source. Please let us know what you are looking for, and we will do our best to find a solution for you.

QCIS sounds like a great place to work. Are you hiring, and where do I apply?

If you are interested in employment at QCIS, please drop by our Pleasant View office and fill out an application. It will be held on file, and reviewed for compatibility whenever a job opening becomes available. We also occasionally post job opportunities at the Workforce Development office, and in the newspaper.

I would like to sell my product to QCIS. Whom should I contact.

If you are interested in selling to QCIS, please call the Pleasant View warehouse, and someone will be happy to take your information, and see if we would be interested.

I have suggestions for improving your policies or website. Where can I communicate these?

We aim to please. Please let us know what is on your mind through our Contact Us page. We would be happy to address your concerns.